7 07, 2020

What is your refund policy?

By |2020-07-07T18:05:57-07:00July 7th, 2020||0 Comments

Casper Screens doesn’t provide refunds on our Pre-Cut and assembled retractable screen doors. It’s the customer’s responsibility to ensure that the appropriate measurements are taken prior to submitting your order. If any questions do arise regarding measuring of the screen prior to placing the order please call our office at 877-745-5525. In the event of damage [...]

7 07, 2020

Can I make changes to the delivery address after I have placed my order?

By |2020-07-07T18:04:37-07:00July 7th, 2020||0 Comments

Customers may make changes to the delivery address prior to the order being shipped out by calling Customer Service at 877-745-5525. Once the order has been shipped, the customer may contact FedEx.com for any changes. Casper Screens will not be held responsible for any changes that the customer has made to the delivery address after [...]

7 07, 2020

Who will be delivering my shipment?

By |2022-11-12T22:23:46-08:00July 7th, 2020||0 Comments

Casper Screens uses FedEx Ground shipping for orders when applicable. Casper Screens will provide a tracking number to the customer when the order has been shipped out. The tracking number does not guarantee a delivery date, only a projected delivery date from FedEx.

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