Frequently Asked Questions

Casper retractable screen frequently asked questions

Frequently Asked Questions

This Frequently Asked Questions page should answer most of your questions whether your retractable screen is for a window or door. Casper Disappearing Screens is dedicated to helping you find the right retractable screen solution for your home, apartment, condo or business. For any additional questions please call us, contact us by email, or talk to your local authorized Casper Screens dealer who will be more than happy to provide a free consultation. To find an authorized dealer near you, use our Dealer Locator tool.

Q?

How much does a Casper Screen Door cost?

A.

Casper Screens guarantees to match or beat any of our competitor’s pricing. For pricing information please give us a call at 877-745-5525.

Q?

I need to put a retractable screen on my Sliding Door, can Casper Screens be used for my Sliding Door?

A.

Yes! Casper Screens can be used for Sliding Doors. By having a retractable screen on your Sliding Door you can retract the screen away when not in use and enjoy those views unobstructed.

Q?

How do the screen doors stay closed?

A.

Casper Screens uses full-length magnetic strips that create a tight seal to keep the doors closed. For Double/ French Door screens, a slide lock can keep one door in place while allowing the homeowner to go in and out the other door without having to open and close both doors every time.

Q?

Can Casper Screens be installed on my Front Door?

A.

They sure can! This is one of the favorite applications of homeowners for Casper Screen Doors. Homeowners agree that this provides more light into the home as well as better cross ventilation to help cool down their homes. Our screen doors can also be installed on doors to the garage and from the garage to the outside. Now you won’t have to deal with hot or stuffy garages, as you will get a nice breeze blowing through! With a Casper Screen you will get a nice breeze blowing through your home!

Q?

Can Casper Screens be installed on in-swing and out-swing doors?

A.

YES! Because Casper Screens are custom installed against the inside of your existing door frame, we can install our screen doors on both in-swing and out-swing doors. By installing the doors in this manner our screens blend into your existing door frame providing a cleaner, more aesthetically pleasing look.

Q?

Why choose Casper Screens over other retractable screen brands?

A.

  • Casper Screens Technicians have over fifteen (15) years of experience in the retractable screen industry!
  • Custom cut to fit inside the door frame which provides a cleaner look. This application accommodates both in-swing and out-swing doors as well as sliding doors, front entry doors, garage doors and more. We can install a retractable screen on virtually and door! Just ask how!
  • Powder Coated Finish on all the Aluminum parts. No chipping, peeling or color fading.
  • Adjustable handles for all ages. Handles can be raised to keep out of small children’s hands or lowered so that they can open doors.
  • Full-length rubberized magnetic strip will not rust and provides for the tightest seal possible.
  • Nylon Coated Fiberglass mesh made by Phifer© Mesh is stronger and more durable than standard screen mesh.
  • Flexible pull bar meant to give instead of snap back like other retractable screens.
  • Casper Screens offers Same Day Installation for all our customers. No need to place an order and wait weeks for your return appointment to have your screens installed.
  • Casper Screens offers an unrivaled Lifetime Warranty on the frame parts and a Three Year Warranty on the screen mesh to be free from any manufacturer defects.
  • All of our pricing includes Installation.
  • Free Consultations by our Certified Technicians to assess your retractable screen door needs for your home, condo, apartment or business.

Q?

What is the Product Warranty for a Casper Screen Door?

A.

Casper Screen Doors are so durable that we proudly offer the best warranty in the retractable screen industry! Each Casper Screen comes with a Lifetime Warranty on the frame parts and components and a Three Year Warranty on the screen mesh to be free from any manufacturer defects.

Q?

What color options are available?

A.

Our screen doors come in five different colors; white, sand, almond, brown, and black.

Casper Disappearing Screens Frame Colors

Casper Disappearing Screens Frame Colors

Q?

How long does it take to get a screen door installed?

A.

Every Casper Screen is custom made to fit each and every one of your doors. We offer free in-home demonstrations and same-day installation. We cut, prep, and install each door on site for a more accurate fit. No ordering or return appointments needed. Our certified technicians can generally get a screen door installed in approximately an hour. Every door is different, so installation times can vary.

Q?

What are Casper Screens made of?

A.

Casper Screens use Powder Coated Aluminum for all the frame parts that make up the screen door. This includes the housing for the screen mesh as well as the top track, bottom track and side profile. We choose aluminum for our screen doors because it is structurally the strongest material we can use for this application. We also spray all our aluminum with a powder coating because it is the Highest Quality finish for indoor/outdoor use.

Q?

What kind of screen mesh is used for the screen door?

A.

The mesh for Casper Screen doors is a Fiberglass Mesh with Nylon Coating. This type of screen mesh is stronger and more durable than a traditional screen mesh providing greater functionality as it is more rigid which in turn reduces sagging and won’t pull out of the top track as easily as other meshes on the market.

Q?

What kind of door can Casper Screens be installed upon?

A.

Casper Screen Doors can be used for Single, Sliding, Double (French) Doors and Oversized Doors. Casper Screen Doors can be used for both in swinging and out swinging doors.

Q?

What size doors can Casper Screens be installed on?

A.

Casper Screens can be installed on the following doors:

  • Single Doors up to 100” tall and 60” wide.
  • Sliding Doors up to 100” tall and 60” wide
  • Double (French) Doors up to 100” tall and 100” wide for both doors (50” per door)

Q?

Are there any maintenance requirements for Casper Screen Doors?

A.

Casper Screen Doors require minimal maintenance. We recommend that homeowners use a vacuum once a month to clean the bottom track of their screen door. This helps to eliminate any dust, pet hair or other particles that may have accumulated in the brushes on the bottom track. Casper Screens also recommends that the screen doors be retracted when not in use especially during cold, windy and wet winter months. To clean the screen mesh, use a sponge or towel and a mild solution of water and dish soap to wipe down the screen mesh of any dust. Never use WD-40 or other lubricants on our screen door components. If you are experiencing problems with the screen door, please give us a call.

Q?

Will my pets be able to get through my screen door?

A.

Casper Screen Doors are designed to “give” a small amount if pets were to bump into them. Pets may first be confused after the screens are installed and we recommend pet owners make sure to familiarize their pets with the screens. Our screens are designed to prevent insects from getting inside and to provide great ventilation for your home, condo, apartment or business.

Q?

What happens if someone walks into my screen?

A.

The mesh on Casper Screen Doors is designed to provide a small amount of “give” if someone were to walk into the screen door. If an individual was to fall or run through the screen by accident, the screen may be pulled from its housing in which case we recommend that you call Casper Screens at 858-350-9804 to have one of our certified technicians come and service the door and/ or replace the screen mesh.